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Where do you ship from?
How the shipping charges are calculated?
What is the procedure of returning ?
Can I return merchandise for replacement?
Do you have product exactly of the same color as shown in the picture?
Can you ship to my country using Express EMS Post?
I would like to purchase a large order of items do you have them in stock?


Where do you ship from?
We ship Worldwide all products from Thailand via Thailand Post. - Registered Airmail 10 to 28 Business Days w/delivery confirmed tracking number.* - EMS 5 to 7 Business Days with full tracking. *** Delivery Times are Estimates and will vary from country to country depending on customs and your local postal system processes. * Russia, Malta, France Italy & South American Countries. Orders shipped to these countries "may" take longer for delivery (even using EMS Express Post). This is due to slow customs and postal system processes in your countries . If you would like to use a private carrier please contact us for pricing.

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How the shipping charges are calculated?
All items in our shop are free shipping.

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What is the procedure of returning ?
We have return policy . Item(s) can be returned within 15 days of receiving the order. Please report the return to us at bigbangkok1123@yahoo.com Within 24 hours of receiving the product.

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Can I return merchandise for replacement?
Yes, we can send you replacement against the cost the item returned to us. You will be charged the shipping charges for the new item you select.

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Do you have product exactly of the same color as shown in the picture?
We do have products exactly in the same color as shown in the picture. However, colors may vary slightly due to monitor settings.

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Can you ship to my country using Express EMS Post?
Please contact us at bigbangkok1123@yahoo.com

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I would like to purchase a large order of items do you have them in stock?
Most of our items are handmade. We try our best to maintain enough stock for both large and small orders. If you would like to purchase a large order of a specific item(s) please contact us prior to making your purchase.Please keep in mind that our items are hand mademay require a lead time to complete very large orders. Contact us for details.

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Last Updated: 21 Apr 2017 22:04:32 PDT home  |  about  |  terms  |  contact
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